About us
Verbal Identity are verbal branding and brand strategy consultants specialising in using linguistics and creative writing to give brands a competitive positioning.
In the press
Transform conference, September 2017

Al was invited to speak at the Transform conference recently, to talk about how we’re defining and implementing a new brand voice for Britain’s best-loved carmaker.
Chris speaks at the Museum of Brands, March 2017

Chris was invited to speak at the Museum of Brands about the past, present and future of brand language.
D&AD Professional Awards, January 2017

Chris announced as a jury member for D&AD’s Writing for Design category.
Telegraph Festival of Business, November 2016

Al was invited to speak about the role of language in the growth of SMEs at FOB2016.
Little Black Book, November 2016

Chris’ article on language & branding published by Little Black Book online.
Marketing, October 2016

Chris chairs the first ever Verbal Identity Jury at the London International Awards.
Chris heads the Verbal Identity Jury at the LIA
Chris is the President of the inaugural Verbal Identity Branding Jury at the 2016 London International Awards in Las Vegas.
He is joined by Ben Zimmer, columnist for the Wall Street Journal, Laurel Sutton (Strategist & Linguist at Catchword Branding), Steve Martin (Creative Director, Eat Creative Japan), Rachel Bernard (Vice President, Verbal Strategy), and Sean Doyle (Owner, Panic Ltd).
Marketing Week, March 2016

Chris West tells Marketing Week’s readers about the importance of having a verbal identity.
Snapshots of Britain

Chris West reviews Alex McKie’s book, Alex’s Journey, for Market Leader magazine.
FT Weekend Magazine, August 2015

The FT’s Managing Editor, Gillian Tett, recently wrote about the evolution of language. She asked Chris to send a letter to comment.
Transform Magazine, January 2015

Chris talks about the 4 adjectives to avoid in a tone of voice document (and why you should avoid a tone of voice document).
Guardian, October 2014

How do you make sure your brand’s carefully crafted copy lives on past sunset?
Customer Experience Magazine, October 2014

You don’t need to spend more on market research. You just need to listen harder.
Read Chris West’s article for Customer Experience Magazine »
Management Today, October 2014

Chris West comments on Apple’s brand language, with Rhymer Rigby for Management Today.